234bd Privacy Policy

Introduction and Scope

234bd ("we", "us", "platform") is an online betting and gaming platform for Bangladesh. When you use the 234bd website, mobile site, or any related services, you agree to the terms described in this privacy policy.

This policy explains what information we collect, why we collect it, how we use it, who we share it with, and how you can maintain control over your information. This policy applies to all users of the platform — both registered members and non-registered visitors.

234bd provides services only to individuals aged 21 or older. We do not knowingly collect information from any minor. If any minor's information has been submitted to us, please notify us immediately — we will delete it.

What Information We Collect

234bd collects the minimum information necessary to provide you with services and ensure security. What we collect comes from three main sources — information you provide directly, information collected automatically, and information received from third parties.

a. Information You Provide Directly

During account registration, deposits and withdrawals, and when contacting support, the information you give us includes:

• Full name, date of birth, and national identity card number (for KYC verification)
• Email address and mobile number
• Residential address
• bKash, Nagad, or Rocket account number (for processing transactions)
• Your messages and complaint details in support chat

b. Information Collected Automatically

When you browse our site, certain technical information is collected automatically:

• IP address and device identity (Device ID)
• Browser type, operating system, and screen resolution
• Pages visited, clicks, and session duration
• Information from cookies and similar tracking technologies
• Betting and gaming activity logs

c. Information Received from Third Parties

For identity verification (KYC) and fraud prevention, we may receive information from approved third-party identity verification agencies. Payment providers may also supply limited information to confirm transactions.

Purpose of Using Information

234bd uses your information only for specific, lawful, and necessary purposes. The main reasons we use your information are described below:

If your information is used for marketing communications, you may withdraw this consent at any time via support chat.

Information Sharing and Disclosure

234bd does not sell your personal information to third parties. However, in specific circumstances and for specific service operations, we may share limited information:

Service Provider Partners

Trusted service providers for payment processing (bKash, Nagad, Rocket), identity verification, IT infrastructure, and cybersecurity receive only the information needed to carry out their work. These partners are contractually bound to uphold our privacy standards.

Legal Obligations

If we are required to disclose information under a court order, government directive, or applicable law, we are obliged to do so. In such cases we ensure that as little information as possible is disclosed.

Business Restructuring

In the event of a merger, acquisition, or asset transfer involving 234bd, user information may be transferred. In such cases we will notify you in advance, and the new controller will be bound to uphold the same privacy standards.

With Your Consent

Beyond the reasons above, we will share your information with any other party only on the basis of your explicit consent.

Cookies and Tracking Technologies

234bd uses cookies to improve website functionality and personalise your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Required for login status, session security, and basic site functionality — these cannot be disabled.
• Performance Cookies: Anonymous analytics data used to measure page load speed and detect errors.
• Functional Cookies: Used to remember your preferred language and account settings.
• Analytics Cookies: Collect site usage statistics to help improve service quality.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working properly.

Data Retention and Deletion

234bd does not retain your personal information for longer than necessary. The retention period depends on the type and purpose of the information:

Account Information

Information may be retained for as long as your account is active and, after account closure, for any period required by legal obligations.

Financial and Transaction Records

Financial records may be retained for an extended period in accordance with anti-money laundering regulations and financial reporting requirements.

Data Deletion Requests

If you would like your information deleted, write to [email protected]. However, due to legal obligations, some information may not be possible to delete until the required retention period has ended.

Data Security Measures

234bd follows industry-standard technologies and processes to protect your personal and financial information. The key elements of our security framework are:

• SSL Encryption: 256-bit SSL encryption is active on all pages and forms on the site, keeping data secure during transmission.
• Secure Server Infrastructure: Our data centres are protected by firewalls, intrusion detection systems, and regular security audits.
• Access Controls: Only authorised staff have access to information, and only to the information required for their specific role.
• Payment Security: Connections with bKash, Nagad, and Rocket are handled through their own security protocols.
• Regular Security Testing: We conduct regular security reviews and penetration testing to identify vulnerabilities.
• Data Breach Plan: In the event of a data breach, we have an active response plan in place; affected users will be notified as quickly as possible.

However, no method of transmitting information over the internet is 100% secure. We take every reasonable measure to ensure protection, but we cannot guarantee complete security.

Your Rights and Choices

234bd believes that users should have control over their own information. You have the following rights in this regard:

To exercise these rights, contact our 24/7 live chat support or reach us by email. We will respond within 30 working days.

Minor Protection and Responsible Gaming

234bd provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor. An age verification process is carried out at the time of account registration.

As part of responsible gaming, we monitor user gaming behaviour and provide assistance where needed. To learn more about our responsible gaming policy, visit the Responsible Gaming page.

If you suspect that a minor is using 234bd, please notify us immediately via live chat or at [email protected].

Policy Changes and Contact

234bd may update this privacy policy from time to time — to reflect changes to our services, new technologies, or legal requirements. For significant changes, we will update the "Last Updated" date at the top of the page and will endeavour to notify registered members by email.

If you continue using the site after a policy change, you will be considered to have given your consent to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions about this privacy policy or any concerns regarding your information, please contact us: